About Us

FingerLock exists because of a small, stupid problem that kept happening.

You are travelling. Your passport, your cards, your phone and your cash are all in one bag. You set it down on a café table, on a hotel lobby chair, in the overhead rack of a train. Nothing is locked. Anyone who wants to open it just pulls a zip.

Every solution we found was worse than the problem. Combination locks you forget. Padlocks you lose the key to. Bluetooth bags that need an app, an account, a pairing process and a charged phone — so the one time you actually need it, it does not work.

So we went looking for a better one

We are based in Panama, but the person choosing our products is in China, where these bags are actually made. That is not a marketing line — it is the whole reason this store exists.

It means we do not pick products from a catalogue of photos. We hold them. We open and close the zips a hundred times. We register a fingerprint, run the battery flat, and check that the emergency USB-C release really works before agreeing to sell a single unit.

Most of what we looked at did not survive that. Sensors that needed three tries. Wrist straps glued on instead of stitched in. Locks that felt like a toy. The FingerLock Clutch is what was left.

What we will always tell you

• It is a deterrent, not a safe. The lock stops someone opening your bag while it sits unattended. It will not stop someone determined to cut it. We would rather you buy it for what it is than be disappointed by what it is not.
• It is vegan leather, not animal leather. We say so on the product page, in our terms, and here.
• It ships from Asia, duty-paid. Delivery takes 5–10 business days, not two. In exchange, import duties and taxes are already inside the price and you will never be asked to pay the driver.

We would rather lose a sale than win one by being vague about any of that.

When something goes wrong

We are a small operation, which cuts both ways. We cannot offer next-day delivery. But when you email us, the person who replies is the person who chose the product — not a support queue. We answer within 24 hours on business days, and we would much rather fix a problem directly than have you open a dispute with your bank.

Thirty days to return it. Twelve months of warranty. If something breaks that should not have, tell us and we make it right.

Get in touch

FingerLock
Email: support@getfingerlock.com